Refund policy
RETURN & REFUND POLICY
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, in the same condition that you received it, with original packaging and tags. A valid proof of purchase is required.
To start a return, contact us at sliporastore@1981gmail.com within 5 days of delivery.
Return Address:
Dabhole, Tal. Devgad, Dist. Sindhudurg, Maharashtra 416612, India
Important:
Returns will only be accepted after approval from our team. Items sent without prior approval will not be accepted.
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DAMAGED / DEFECTIVE ITEMS
Please inspect your order at the time of delivery. If the product is damaged, defective, or incorrect, contact us within 48 hours with:
- Unboxing video (mandatory)
- Clear images of the product
Without proper proof, returns or refunds may not be accepted.
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NON-RETURNABLE ITEMS
We do not accept returns in the following cases:
- Change of mind
- Used or damaged items (by customer)
- Products without original packaging
- Personal care items
- Sale items or discounted products
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CASH ON DELIVERY (COD) ORDERS
Customers must accept COD orders at the time of delivery. Repeated refusal of COD orders may lead to restriction of future orders.
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EXCHANGES
We do not offer direct exchanges. If you want a different product, you can place a new order after return approval.
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REFUNDS
Once your return is received and inspected, we will notify you about approval.
If approved:
- Prepaid Orders: Refund will be processed to original payment method within 5–7 business days.
- COD Orders: Refund will be processed via bank transfer or UPI within 5–7 business days.
Shipping charges are non-refundable.
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NOTE
Delivery time is usually 3–5 business days depending on location. Delays may occur due to courier or external factors.
For any queries, contact: sliporastore@1981gmail.com